Doug Aamoth…

We’ve all heard horror stories about Comcast and, let’s face it, every large corporation has its share of dismal customer service experiences from time to time.

The problem with Comcast, some would argue, is that it’s often the only choice for many people. Take me, for example. Next week, I’ll be moving into an apartment in an area of Boston where Comcast is the only cable provider I can use. I can’t get DirecTV or DISH because doing so requires the mounting of a satellite dish which, in turn requires permission from my landlord, who (understandably) doesn’t want an unsightly saucer hanging off the side of his building.

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